Looking To Join A Growing Organisation?

At Tyrrell Services we pride ourselves on delivering the best customer service. This is achieved with our highly experienced and dedicated team of office staff and engineers. We have a wide range of expertise both out in the field and also in the office that ensures our customers are dealt with promptly and effectively with the best customer service.

Due to rapid growth of our business we are always looking to recruit professional commercial catering & refrigeration engineers. We can offer a competitive salary & benefits and previous experience is not essential. We make sure all staffed are given the required training and put on the appropriate courses to achieve the right qualifications. This will consist of on-site and classroom based learning.

If you are an experienced electrician, plumber or already qualified commercial catering engineer we would be interested in hearing from you. Please feel free to contact us either via email or telephone below.

 

IF YOU ARE INTERESTED IN JOINING OUR TEAM PLEASE EMAIL US A COPY OF YOUR CV REGARDING THE VACANCIES BELOW:

ANTHONY@TYRRELL-SERVICES.CO.UK

Commercial Catering Engineer

Role Responsibilities:
• Be the first line of response to service calls and breakdowns, carrying out reactive and planned maintenance visits effectively and efficiently within deadlines.
• Ensure all documentation is completed accurately and correctly in accordance with relevant legislation.
• Ability to service, diagnose faults on gas or electrical catering appliances.
• Liaise with the service desk regarding changes to schedules or appointments and updating of calls attended.
• An ability to represent the company in a professional manner to clients of various seniority
 

Knowledge, skills and experience:
• Ideally experience in catering equipment appliances breakdowns (gas & electrical), repairs and associated reactive works (full training provided).
• Ideally experience of working on Commercial catering equipment (Rational, Lincat, Falcon, Blue Seal)
• Ideally hold relevant commercial gas qualifications; CCCN1, COMCAT 1, 3, & 5 and Gas Safety registered (will also consider candidates with domestic gas qualifications for further training).
• Ideally hold relevant electrical qualifications in commercial industry with a city & guilds accreditation.

• Experience in the warewashing industry would be advantageous but is not essential.
• Effective communication skills to build relationships at all levels both with colleagues and customers.
 

Personal Attributes:
• Reliable and good time keeping
• Able to work on own initiative as well as in a team.
• Flexible working required for emergency breakdowns.
• Full clean drivers licence
• Able to work a weekend rota (1 in 4 on call)
 

Package:

• Competitive basic salary (depending on experience) 

• 20 days holiday (plus bank holidays)

• Pension contribution scheme 

• Company Van 

• Company phone & iPad

Trainee Commercial Catering Enginner

Role Responsibilities:

• Be the first line of response to service calls and breakdowns, carrying out reactive and planned maintenance visits effectively and efficiently within deadlines.
• Ensure all documentation is completed accurately and correctly in accordance with relevant legislation.
• Ability to service, diagnose faults on gas or electrical catering appliances.
• Liaise with the service desk regarding changes to schedules or appointments and updating of calls attended.
• An ability to represent the company in a professional manner to clients of various seniority
 

Knowledge, skills and experience:
• Knowledge in Plumbing and Electrics prefered but not necessary

 • Good customer service skills 

• Fully training will be provided

• Training provided to work towards becoming Gas Safe Registered

 

Personal Attributes:
• Reliable and good time keeping
• Able to work on own initiative as well as in a team.
• Flexible working required for emergency breakdowns.
• Full clean drivers licence
• When fully trained able to work a weekend rota (1 in 4 on call)
 

Package:

• Competitive basic salary (depending on experience) 

• 20 days holiday (plus bank holidays)

• Pension contribution scheme 

• Company Van 

• Company phone & iPad

Service Manager 

Purpose of the Role:

Managing engineer diaries and schedules, ensuring calls are attended to within the company SLA’s

and appointments correctly booked in with the customers.
Taking all deliveries of equipment. logging them correctly to each customer ready for the engineer

to install for our customers.
Managing the engineers spares and stock levels on their vans. Making sure all stock is kept up to date.
Ownership of the phone management system, customer service logs,and day to day

queries from customers.
To be fully conversant with the company engineering services and tariffs that are offered

by the company to our customers.
Keeping accurate and clear records up to date on GS software and Excel
Manage a team of 6 engineers including holiday planning, annual reviews and

performance management

 

Knowledge, skills and experience:

Have a proven track record of building positive working relationships to deliver excellent customer service.
To have a good geographical knowledge and have experience in a transport / Engineering

industry would be preferred.
Previous inbound call handling experience desirable.
Can work on your own initiative as well as part of a team.
Experience of working in an administrative based environment and have good computer skills

(MS Office, outlook) essential.

 

Personal Attributes:

Strong communicator and interpersonal skills
The ability to multi task and good diary management
Reliable and good time keeping
Enthusiastic, passionate and sympathetic
Good attention to detail
Full clean drivers licence preferable

 

Package

We are offering a competitive salary (depending on experience) with good benefits

including 20 days holiday and bank holidays

Pension scheme.

Job Types: Full-time, Permanent

Monday - Friday 40 hours week

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© Tyrrell Services Tyrrell Services Limited Registered Office Chancery House, 30 St Johns Road, Woking, Surrey, GU21 7SA Tel: +441483 776684 E-mail: info@tyrrell-services.co.uk Company No. 5734233 VAT No. 384 2697 15